👜Orders & Shipping

How long will it take to receive my order?
Once your order is placed, please allow 1-3 business days for processing. Each bag is crafted with attention, ensuring you receive a high-quality product.

Delivery times vary depending on the destination. Typically, you can expect your order to arrive within 3 to 20 business days.

• Canada & United States: Estimated delivery within 3-15 business days.
• Europe: Estimated delivery within 3-15 business days.
• Other Countries: Estimated delivery within 3-20 business days.

Do you ship internationally?
Yes! We ship to the U.S., Canada, and most European countries.

How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number.

🔁 Returns & Exchanges

What’s your return policy?
We accept returns within 7 days of delivery. Items must be unused, in their original condition and packaging.

How do I start a return?
Email us at veraartebags@gmail.com with your order number and reason for return. We'll guide you through the process.

Do you offer exchanges?
Yes, we’re happy to help you find the perfect bag. Reach out and we’ll arrange the exchange.

🎨 Product Details

Are your bags handmade?
Yes! Every bag is handmade using premium macramé and paper yarn, crafted with care and artistry.

What if an item is sold out?
Most of our pieces are limited edition. If something is out of stock, you can sign up to get notified once it’s available again.

💬 Other Questions

Can I collaborate with Vera Arte Bags?
We love working with creators, stylists, and boutiques. Visit our Affiliate Program or contact us directly.

Still need help?
We’re here for you! Email us at veraartebags@gmail.com and we’ll get back to you within 1–2 business days.